Privacy Policy
Sparkbuilt Labs LLC & All Products
Introduction
Sparkbuilt Labs LLC is a limited liability company organized under the laws of the State of Illinois. When this Privacy Policy refers to "Sparkbuilt Labs," "we," "us," or "our," it refers to Sparkbuilt Labs LLC.
Sparkbuilt Labs builds mobile applications and SaaS products. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use any of our applications or services, including Theradi and any future Sparkbuilt Labs products (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use of our Services.
Theradi is a mental health and therapy reflection application. We understand the sensitive nature of the information you may share and are committed to protecting it with the highest level of care.
Information We Collect
2.1 Information You Provide
We may collect the following information that you provide directly to us:
- Account Information: Your name and email address when you register for an account.
- Reflection Content: Journal entries, therapy session notes, mood logs, and other personal reflections you create within our applications. This content is considered sensitive personal information and is treated with the highest level of care.
- Communications: Any messages or correspondence you send to our support team.
2.2 Information Collected Automatically
When you use our Services, we may automatically collect certain technical information, including:
- Usage Analytics: Aggregated, anonymized data about how you interact with our applications, such as features used, session duration, and general usage patterns. This data does not identify you personally and is used solely to improve our products.
- Push Notification Tokens: Device tokens used to deliver push notifications you have opted into. These are not used for advertising or shared with third parties.
- Device Information: General information such as operating system version and device type, used for compatibility and bug resolution purposes.
2.3 Information We Do Not Collect
We do not collect:
- Payment or financial information (handled directly by Apple App Store or Google Play).
- Location data.
- Contacts, photos, or other device data unless explicitly required and disclosed for a specific feature.
- Biometric data.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services.
- To sync your data across your devices (where cloud sync is enabled).
- To send you push notifications related to app functionality (where you have opted in).
- To respond to your support requests and communications.
- To analyze aggregated, anonymized usage patterns to improve product features.
- To comply with applicable legal obligations.
We do not use your personal information for advertising purposes. We do not sell your data. We do not use your reflection content or personal entries for any purpose other than providing the service to you.
Data Storage & Security
Your data is stored using industry-standard security practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
For Theradi specifically: your personal reflection entries and therapy notes are encrypted in transit and at rest. We treat this content as strictly confidential.
While we take security seriously and implement reasonable safeguards, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.
Anonymized, aggregated analytics data may be retained indefinitely as it does not identify individual users.
Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our Services (e.g., cloud hosting providers, analytics platforms). These vendors are contractually obligated to use your data only as directed by us and in accordance with this Policy.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share information for any other purpose with your explicit consent.
Your Rights & Choices
7.1 Access and Correction
You may access and update your account information at any time through the application settings. If you need assistance accessing or correcting your data, contact us at privacy@sparkbuiltlabs.com.
7.2 Deletion
You may request deletion of your account and personal data at any time by contacting us at privacy@sparkbuiltlabs.com or through the in-app account deletion feature where available. We will process deletion requests within 30 days.
7.3 Push Notifications
You may opt out of push notifications at any time through your device settings or within the application.
7.4 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@sparkbuiltlabs.com.
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at privacy@sparkbuiltlabs.com.
Third-Party Links & Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the application or by email. The updated Policy will be effective as of the date indicated at the top of this document. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: